"Brian, just a note to say "thank you" for meeting with Janis and me recently. Janis and I are very impressed with the quality of you as a person; as a retired school superintendent, that is very important to me. That fact that a.) you are a nice person, b.) also have good communication skills, and c.) have good products to promote, means you have all three components of a good business relationship, and that is sacred to us. Thanks, again, for looking out for us. It is a feeling of security and safety that is hard to put into words."